| Privacy Policy: |
Introduction
PDL Assistance, Inc. respects user privacy on our web sites. This privacy statement is designed to provide information about the privacy and data collection practices for sites owned and operated by PDL Assistance, Inc. and its subsidiaries (the "Sites"). This Privacy Statement is applicable to the United States.
If you have questions or concerns regarding the Sites' Privacy statement, you should first contact the site coordinator at support@pdlassistance.com or by postal mail to PDL Assistance, Inc.., Attn: Privacy Coordinator, PO Box 851989, Mobile, Alabama, 36685.
Identifying Information
In general, you can visit the Site(s) without telling us who you are or providing any information about yourself. In some areas of the Site, we ask you to provide information that will enable us to support our relationship with you, such as to process an order, offer services, or follow up with you. You will find that PDL Assistance, Inc. asks for identifying information when you:
• Register on any of our web sites.
• Tell us about a suggestion or give us feedback.
• Request technical support and files or customer service.
In these instances, PDL Assistance, Inc. will ask for your name, address, zip code, e-mail address, phone number or other appropriate information needed to provide you with these services. In all instances, it will be clear to you that you are submitting this type of information. In addition, if you choose to receive a newsletter or other mailing from us, you will always be able to "unsubscribe" to these mailings as described in the Opting-Out section below.
What PDL Assistance, Inc. Will Do With Your Information
If you choose to give us personal information for any of the purposes above, this information is retained by PDL Assistance, Inc. and is used by PDL Assistance, Inc. only to support your customer relationship with us. Except for third parties acting on behalf of PDL Assistance, Inc. for some services as we discuss in the next section, PDL Assistance, Inc. will not disclose your personal information to third parties without your consent unless we believe we are obligated to provide it under law such as in response to a request from law enforcement officials. PDL Assistance, Inc. may also enhance or merge your information collected on the web site with data from other PDL Assistance, Inc. sources or third parties for purposes of marketing products or services to you.
What Others May Do With Your Information
PDL Assistance, Inc. does not share, rent, or sell any personally identifying information provided through the Site (such as your name or email address) to any outside organization for use in its marketing or solicitations without your prior approval. From time to time PDL Assistance, Inc. may use third party agents or contractors who will have access to your personal information to perform services for PDL Assistance, Inc.(such as a database management service) but only in accordance with this stated privacy policy. And PDL Assistance, Inc. requires certain safeguards in place by any vendors with access to personal data collected by PDL Assistance, Inc, including a written commitment to keep the information confidential and to only use the data to carry out the services for PDL Assistance. In addition, PDL Assistance, Inc. may also share aggregate information about its customers and its web site visitors to advertisers, business partners, and other third parties.
Opting Out
PDL Assistance, Inc. provides several easy means for you to tell us you do not wish to continue to receive e-mails. If you do not want to receive any information about products or services, you can simply tell us at the time you give us your personal information by checking the appropriate box. Or, at any other time you can easily opt out by going into your account and changing your preferences. You will also be able to respond to any e-mail you receive from PDL Assistance, Inc. by replying to the "unsubscribe" information included with each mailing. You can also advise us by letter to the address below at any time.
Collecting Aggregate Data and Cookies
Like many web sites, PDL Assistance, Inc. collects non-personal data about how the site is being viewed. Most non-personal data is collected via cookies or other analysis technologies. The Site includes analysis features which enable PDL Assistance, Inc. to capture aggregate data about how the site is used, such as amount of total traffic, number of page views or umber of unique visitors. This feature does not capture personal identifying information about any visitors to the Site. PDL Assistance, Inc. reviews this data and uses it only for internal purposes of assessing and for managing the Site. PDL Assistance, Inc. also uses cookies on some pages to make the user experience less cumbersome. A "cookie" is a small data file transferred by a website to your computer's hard drive. Accepting the cookies used on our site does not give us access to your personal information, but we may use the cookies to identify your computer.
Children's Privacy Protection
PDL Assistance, Inc. is aware of the heightened need to protect the privacy of children under the age of 13. The vast majority of the material on the Site is not intended for children and is not targeted to children under the age of 13. PDL Assistance, Inc. does not knowingly collect data from children and, if we learn that we have received personal data from a child, we will remove this information from our database.
Third Party Links
The Sites do provide links to other sites. Other Internet sites and services have their own privacy and data collection practices. Please note that once you click on one of these sites, you leave the PDL Assistance, Inc. Site and PDL Assistance, Inc. has no control or responsibility for the privacy policies or data collection activities at another site. We encourage you to read the privacy statements at those sites as you visit them.
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